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Social Media
How Eastex Emergency Room uses social media, protects patient privacy and keeps our online community helpful and respectful.
Effective Date: November 10, 2026
Eastex Emergency Room (“Eastex,” “we,” “us” or “our”) uses social media to share health education, community news and information about our 24/7 emergency services in Beaumont, Texas. This Social Media Marketing Policy explains how we use social media, how we protect patient privacy, and what we expect when you interact with our pages.
Eastex ER’s official social media accounts are linked from this website. Content posted on other pages or profiles that use our name without authorization is not endorsed by Eastex. If you see an account impersonating Eastex ER, please let us know.
Our social media content is for general educational purposes and is not medical advice. We cannot diagnose, treat or give personal medical advice through comments, posts or direct messages. If you are experiencing a medical emergency, call 911 or come to the nearest emergency room immediately. Do not use social media to report an emergency.
We take patient privacy seriously and follow HIPAA on every platform:
We welcome respectful conversation. We may hide or remove comments, and block users, that include:
Comments and opinions posted by others do not reflect the views of Eastex Emergency Room.
We value honest feedback. To protect privacy, our public responses to reviews are general and never include details about a person’s visit. If you have a concern about your experience, please contact us directly so we can help.
Any patient testimonials we share are used only with written permission. If we work with creators, partners or paid promotions, these relationships are clearly disclosed in line with Federal Trade Commission (FTC) endorsement guidelines. We do not pay for, incentivize or post fake reviews.
Eastex ER staff may not post patient information, photos taken in patient-care areas, or confidential business information on any social media account. Staff who discuss their work online must make clear that their views are their own.
Social media platforms are operated by third parties with their own terms and privacy policies. Information you share on those platforms is governed by their policies, not ours. We are not responsible for the content or practices of these platforms.
We may update this policy from time to time. Changes will be posted on this page with a new effective date.
Questions about this policy or our social media pages? Contact us:
Eastex Emergency Room
5550 Eastex Fwy, Suite C, Beaumont, TX 77708
Phone: 409-800-1100 · Fax: 409-422-3406
Email: info@eastexer.com
Website: eastexer.com
Walk in any time at 5550 Eastex Fwy, Suite C, Beaumont, TX 77708. No appointment needed. For a life-threatening emergency, call 911.
Social Media Advertising
Our paid social media ads follow the same standards as all our advertising: accurate information, no guaranteed outcomes and no targeting based on health conditions or protected health information. See our Google Ads & Advertising Policy for details.