Open 24/7 · No appointment needed5550 Eastex Fwy, Suite C, Beaumont, TX 77708
24/7 Emergency409-800-1100
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Google Ads & Online Advertising Policy

How Eastex Emergency Room advertises online, the standards our ads follow, and how we protect your privacy and health information.

Open 24/7Beaumont, TXUpdated Nov 2026

Effective Date: November 10, 2026

Eastex Emergency Room (“Eastex,” “we,” “us” or “our”) uses online advertising, including Google Ads, to help people in Beaumont and Southeast Texas find emergency care when they need it. This Google Ads & Online Advertising Policy explains how we advertise, the standards our ads follow, and how advertising technologies interact with our website, eastexer.com (the “Site”).

Our Advertising Standards

Every Eastex ER advertisement is written to be accurate, responsible and helpful. Our ads:

  • Accurately describe Eastex as a 24/7 freestanding emergency room, not an urgent care clinic
  • Never guarantee a specific medical outcome, diagnosis or wait time
  • Never use fear, shock or misleading claims to encourage a visit
  • Remind people to call 911 for life-threatening emergencies when appropriate
  • Link to pages with clear information about our services, location, hours and billing

Compliance With Google Ads Policies

We follow Google’s advertising policies, including its Healthcare and Medicines, Personalized Advertising and Misrepresentation policies, as well as applicable federal and Texas laws governing healthcare advertising and freestanding emergency medical care facilities. Our ads include accurate business information and do not make unsubstantiated health claims.

Protecting Your Health Information

Your privacy matters to us. In connection with our advertising:

  • We do not use protected health information (PHI), medical records or treatment details to target, retarget or measure ads
  • We do not create advertising audiences based on health conditions, symptoms or sensitive personal categories, consistent with Google’s personalized advertising restrictions for healthcare
  • We do not share patient information with Google or any advertising platform
  • Information about the care you receive is protected under HIPAA and our Notice of Privacy Practices

Conversion Tracking & Analytics

To understand whether our ads are useful, we may use Google Ads conversion tracking and Google Analytics. These tools may record general, non-medical actions such as clicking a phone number, requesting directions or visiting a page. Phone calls from ads may be measured using call reporting that records call length and time, not the content of the call. We configure these tools to avoid collecting health information.

Cookies & Remarketing

Advertising and analytics tools may use cookies or similar technologies to measure ad performance and, where permitted, show general Eastex ER ads to people who have visited our Site. We do not build remarketing audiences from visits to pages about specific medical conditions. For more details, see our Privacy Policy.

Your Choices

Pricing & Billing Information in Ads

Our ads do not quote prices for emergency care, because costs depend on the care each patient needs and on their insurance. Eastex ER is a freestanding emergency medical care facility that charges rates comparable to a hospital emergency room, may charge a facility fee, and is out-of-network for all health benefit plans. Full details are on our Billing Information and Insurance Information pages.

Reporting a Concern

If you believe an Eastex ER ad is inaccurate or misleading, please contact us and we will review it promptly. You can also report an ad directly to Google using the ad’s “Why this ad?” or report option.

Changes to This Policy

We may update this policy as our advertising practices or platform rules change. Updates will be posted on this page with a new effective date.

Contact Us

Questions about our advertising practices? Contact us:

Eastex Emergency Room
5550 Eastex Fwy, Suite C, Beaumont, TX 77708
Phone: 409-800-1100 · Fax: 409-422-3406
Email: info@eastexer.com
Website: eastexer.com

Emergency care is available 24/7

Walk in any time at 5550 Eastex Fwy, Suite C, Beaumont, TX 77708. No appointment needed. For a life-threatening emergency, call 911.