Open 24/7 · No appointment needed5550 Eastex Fwy, Suite C, Beaumont, TX 77708
24/7 Emergency409-800-1100
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Insurance Information at Eastex Emergency Room

Eastex Emergency Room provides 24/7 emergency care for adults and children in Beaumont, TX, with no appointment needed. Here’s what to know about insurance, out-of-network coverage and self-pay options before or after your visit.

All Major Private Insurance BilledSelf-Pay AvailableOpen 24/7

Does Eastex Emergency Room Accept Insurance?

Yes. Eastex Emergency Room bills all major private insurance plans under your emergency room benefits. We are a freestanding emergency medical care facility and are out-of-network for all health benefit plans.

We are unable to accept Medicare, Medicaid, CHIP or Tricare at this time.

Because coverage varies from plan to plan, we recommend checking your emergency room benefits with your insurance company. In a true emergency, never wait to check your coverage. Come in or call 911.

What Does Out-of-Network Emergency Care Mean?

“Out-of-network” means Eastex ER has not signed a contract with your insurance company. Your insurer may process an out-of-network claim differently than it would for an in-network facility, and your health plan decides your coverage and your share of the cost.

For emergencies, you have important protections. Texas law requires commercial insurers to pay for necessary emergency services from out-of-network providers at in-network rates, and the federal No Surprises Act limits what you can be billed for emergency care to your plan’s in-network cost-sharing. Learn about your billing rights →

Insurance Coverage for Emergency Care

Please don’t delay emergency care because of insurance questions. Our board-certified emergency physicians and on-site CT, X-ray, ultrasound and lab testing are here 24/7 for conditions such as:

  • Chest pain, shortness of breath and stroke symptoms
  • Broken bones, sprains, cuts and wounds that need stitches
  • Severe abdominal pain, dehydration and allergic reactions
  • High fevers, pneumonia and pediatric emergencies

What If I Don’t Have Insurance?

You can still be seen at Eastex ER. Every patient receives a medical screening examination, regardless of insurance or ability to pay, and life-threatening conditions are treated right away.

Patients without insurance, or who prefer not to use it, may choose to be seen as self-pay patients. Call 409-800-1100 to ask about self-pay options and accepted payment methods.

Workers’ Compensation & Auto Accident Injuries

Hurt on the job or in a car accident? Get the emergency care you need first. We evaluate and treat workplace and motor-vehicle injuries such as head and neck injuries, back pain, whiplash, wounds, sprains, suspected fractures, and chest or abdominal injuries.

Billing for workers’ compensation and auto insurance claims depends on your carrier and claim. Please call our billing office at 409-800-1100 with your claim information.

Understanding Your ER Bill

An emergency room visit can include several types of charges, depending on the care you need:

  • Facility fee: based on the level of emergency care provided
  • Physician fee: billed separately by the emergency physician
  • Diagnostics and treatment: lab work, X-ray, CT, ultrasound, medications and procedures

Your final amount depends on your plan’s benefits, deductible, coinsurance and coverage decisions. See our standard fees and chargemaster.

What Should I Ask My Insurance Company?

Before a non-emergency visit, it can help to call the member services number on your insurance card and ask:

  1. Freestanding ERsDoes my plan cover care at a freestanding emergency room?
  2. Out-of-network ER careHow are out-of-network emergency claims processed?
  3. DeductibleHow much of my deductible have I met this year?
  4. Copay or coinsuranceWhat is my emergency room copay or coinsurance?
  5. ER benefitDo I have a separate emergency room benefit?
  6. DiagnosticsAre CT, X-ray, ultrasound and lab tests covered during an ER visit?
  7. PaperworkDo I need to submit any documentation after my visit?

Important Information About Eastex ER

Eastex Emergency Room is a freestanding emergency medical care facility. This facility charges rates comparable to a hospital emergency room and may charge a facility fee. This facility is out-of-network for all health benefit plans, and a physician providing care here may bill separately from the facility. We are unable to accept Medicare, Medicaid, CHIP or Tricare at this time.

Insurance FAQs

Does Eastex ER take my insurance?

Eastex ER bills all major private insurance plans under your emergency room benefits. We are out-of-network for all plans, and Texas and federal law protect you from balance billing for emergency care.

Does Eastex ER accept Medicare or Medicaid?

No. Eastex Emergency Room is unable to accept Medicare, Medicaid, CHIP or Tricare at this time.

Will my insurance pay for a freestanding ER visit?

If you have an emergency medical condition, Texas law requires commercial insurers to pay for necessary emergency services from out-of-network providers at in-network rates. Your share depends on your plan’s copay, coinsurance and deductible.

Can I be seen without insurance?

Yes. Every patient receives a medical screening examination regardless of insurance or ability to pay, and you may choose to be seen as a self-pay patient.

Who can I call with insurance questions?

Call Eastex Emergency Room’s billing office at 409-800-1100.

Emergency care is available 24/7

Walk in any time at 5550 Eastex Fwy, Suite C, Beaumont, TX 77708. No appointment needed. For a life-threatening emergency, call 911.

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