Privacy Policy

Effective Date: July 3, 2026

Eastex Emergency Room (“Eastex,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at eastexer.com (the “Site”) or contact us. Please read this policy carefully.

Information We Collect

We may collect the following types of information:

• Information you provide directly: such as your name, phone number, email address, and any details you submit through our contact or check-in forms.
• Automatically collected information: such as your IP address, browser type, device information, pages visited, and the dates and times of your visits, collected through cookies and similar technologies.
• Location information: general geographic information based on your IP address, used to provide relevant local information.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the information or services you request
• Facilitate online check-in and communication about your visit
• Improve our website, services, and user experience
• Analyze website traffic and usage trends
• Comply with legal obligations and protect our rights

Protected Health Information (HIPAA)

Any protected health information (PHI) you provide in the course of receiving medical care is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and our separate Notice of Privacy Practices, which governs medical records and clinical information. This website Privacy Policy applies to information collected through the Site and does not replace our HIPAA Notice of Privacy Practices. Please contact us directly to request a copy.

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control or disable cookies through your browser settings, though some features of the Site may not function properly without them.

How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who perform functions on our behalf, such as website hosting and analytics, under confidentiality obligations
• Legal and regulatory authorities when required by law or to protect our rights, safety, or property
• Other parties with your consent

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If you believe we have inadvertently collected such information, please contact us so we can remove it.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your information. To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Eastex Emergency Room
5550 Eastex Fwy, Beaumont, TX 77708
Website: eastexer.com